Effective Date: 03/06/2025
At KnowAGuyHVAC.com ("we," "our," or "us"), we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website KnowAGuyHVAC.com (the "Site"). By using the Site, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information when you use our Site:
Personal Information: When you contact us or submit forms, we may collect personal information such as your name, email address, phone number, and any other information you choose to provide.
Usage Data: We collect information on how you interact with the Site, including IP addresses, browser types, pages visited, and the date and time of your visit.
Cookies and Tracking Technologies: We use cookies and similar tracking technologies to improve your experience, analyze website usage, and tailor content. You can control cookies through your browser settings.
2. How We Use Your Information
We use the information we collect for the following purposes:
To provide you with our HVAC services and respond to inquiries.
To improve the functionality and content of the Site.
To communicate with you about promotions, updates, or other information related to our services (if you’ve opted in).
To analyze user behavior and enhance the user experience.
To comply with legal obligations and enforce our website terms and conditions.
3. Information Sharing and Disclosure
We do not sell, rent, or trade your personal information. However, we may share your information with third parties under the following circumstances:
Service Providers: We may share your information with third-party vendors, contractors, or service providers who help us operate the Site or provide services to you, such as customer support or website analytics. These parties are obligated to keep your information confidential and are prohibited from using it for any other purposes.
Legal Compliance: We may disclose your information if required by law, such as in response to a subpoena, court order, or legal process, or if we believe disclosure is necessary to protect our rights, the safety of others, or investigate fraud.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
4. Data Security
We implement reasonable security measures to protect your personal information. However, no data transmission over the internet or electronic storage system can be guaranteed 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.
5. Your Rights and Choices
You have certain rights regarding your personal information, including:
Access and Correction: You can request access to the personal information we hold about you and request corrections if necessary.
Opt-out of Communications: If you no longer wish to receive promotional emails or newsletters, you can opt-out by following the unsubscribe link in those communications or contacting us directly.
Cookie Preferences: You can control and manage cookies through your browser settings. Please note that blocking certain cookies may impact the functionality of the Site.
6. Third-Party Links
Our Site may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before providing any personal information.
7. Children’s Privacy
Our services are not intended for individuals under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
KnowAGuyHVAC.com
Email: info@knowaguyhvac.com
Phone: 743-222-5003
This Privacy Policy was last updated on 03/06/2025